Access to Medical Records

What if the insurance company wants access to medical records?

Access to medical records may be required by the insurance company, should the company deem it necessary after reviewing your formal application.

This is why your application included a Medical Records Release Form. Because you already signed the application, the insurance company has your authorization to contact your listed doctors directly - without inconveniencing you with additional forms.

We'll monitor the situation and - if your doctor's office delays in responding - we may ask you to call your doctor to move things along. Doctors are typically responsive to their own patients.

Other than asking you to nudge your doctor when necessary, obtaining access to medical records should be transparent to you. But we encourage you to learn more about your legal rights to access medical records.